The client agrees that by placing an order either by means of electronic ordering (the web order form) or submitting a written contract and receipt of such order by Aurelius Hosting by Aurelius Marketing Pvt Ltd, that you are agreeing to our TOS, AUP, SLA, and PP. No Modifications of said contract by the customer are allowed.
Aurelius Hosting by Aurelius Marketing Pvt Ltd will provide, and the Customer will purchase and pay for, the Services, and service fees specified in the Order for the applicable Service Description. The customer acknowledges that the service and service fees have been communicated to the customer and that they are aware of all applicable charges as per contract, TOS, AUP, SLA, and PP. The customer also understands that any promotional offers unless specified in contractual terms will not be applicable to their individual service.
In connection with any Hosting Services, if the Customer's actual bandwidth usage in any month exceeds the allotted amount, specified in the Customer's contract, the Customer will pay Aurelius Hosting by Aurelius Marketing Pvt Ltd any additional fees as specified in the Service Description within three (3) days of invoicing period. Any bandwidth overuse bill not paid within three (3) days of invoicing will be subject to the server and services to suspension. Aurelius Hosting by Aurelius Marketing Pvt Ltd will not under any circumstances accept liability for a site to be shut down due to bandwidth overuse.
Aurelius Hosting by Aurelius Marketing Pvt Ltd will not under any circumstances accept financial liability for sickness, stress, injury, loss of earnings, loss of data, or failure of computer hardware due to using our services or incorrect/misinformed advice given by staff.
Illegally posted materials will not be tolerated on our network. These include but are not limited to:
Transmission, storage, or presentation of any information, data, or material in violation of any Indian Law is prohibited.
copyrighted material, trademark, intellectual property, material we judge to be threatening or obscene, or material protected by trade secret and other statutes without proper authorization.
Copyrighted Software / Media
Child pornography
Info, tools or attempts related to hacking, phreaking, phishing, anarchy, virii, or spam
Racist/Inflammatory content
Shared/Cloud Hosting Packages You are not allowed to use the hosting for Backup Storage, File Hosting/File Sharing/Image Hosting, You are not allowed to Store any Personal Zip files or backup of your files as a Zip in the server. The hosting should contain only the files used by the Website scripts. In Shared/Cloud/Reseller/Master/Aurelius Environment You are not allowed to Keep Mails more than 2 GB of space per cPanel.If you need space for Email You can upgrade your account to Email Hosting Plans GSuite or VPS
Unlimited disk space and bandwidth mean there are no set limits on our packages. Aurelius Hosting by Aurelius Marketing Pvt Ltd wants you to have the resources you need to build your site without any limits. But, however, we do need to make sure we continue to provide a full active service to all our customers. As such we do require all customers to be fully compliant with our Fair Usage Policy and Terms and Conditions. Customers on unlimited hosting packages which includes but is not limited to shared hosting packages. As a customer of Aurelius Hosting by Aurelius Marketing Pvt Ltd, you agree to be subject to the following fair usage policy: The account will be primarily used for the purposes of web hosting. Unacceptable use includes, but is not limited to, large file storage and making downloads of large files such as but not limited to media files, zipped folders, and program files.
File downloads are permitted, but only in the context of a functioning website. The hosting account may not cause problems with the performance of other hosting accounts hosted on the same server by making excessive demands on the resources of the server. This includes, but is not limited to, the CPU usage required to perform data processing on the account for the purposes of taking backups and other administrative tasks as well as the CPU usage required to actually serve the site on the hosting account. As a customer, you agree that Aurelius Hosting by Aurelius Marketing Pvt Ltd will be determining whether an infringement of this 'fair use' policy has occurred. Wherever possible, Aurelius Hosting by Aurelius Marketing Pvt Ltd will propose alternative hosting arrangements should an infringement of this policy occur. These may include but are not limited to, moving to a hosting plan with quoted disk space and bandwidth limits. If we identify an account that is not in compliance with our Fair Usage Policy or that has the potential to negatively impact the performance of our server, we will be required to temporarily suspend the account. If this happens we will work with the customer in order to resolve the issue as quickly as possible. Aurelius Hosting by Aurelius Marketing Pvt Ltd reserves the right to revise its policies at any time without notice. Before placing an order please read our terms/privacy policy/refund policy. We don't offer SSH/Shell access to any user's in Shared Environment in Any case. If you are looking for SSH Access you can consider taking VPS/Dedicated
Reseller clients of Aurelius Hosting by Aurelius Marketing Pvt Ltd are responsible for supporting their clients. Aurelius Hosting by Aurelius Marketing Pvt Ltd does offer only limited support for Resellers Clients. If a Resellers client contacts us, we reserve the right to place the client account on hold until the Reseller can assume their responsibility for their client. All support requests must be made by the Reseller on their client's behalf for security purposes. Resellers are also responsible for all content stored or transmitted under their reseller account and the actions of their clients. Aurelius Hosting by Aurelius Marketing Pvt Ltd will hold any reseller responsible for any of their client's actions that violate the law or Aurelius Hosting by Aurelius Marketing Pvt Ltd Terms of Service / FUP Policies /. If any Reseller account is involved in doing Resource abuse or Unacceptable content abuse's Aurelius Hosting by Aurelius Marketing Pvt Ltd has the rights to block the total Reseller since the accounts should maintain under the fair usage policy. Resellers are responsible for their clients how the accounts are being hosted.
Providing Free hosting is not allowed for any Reseller's/Master/Aurelius Resellers. If provided the account will be suspended and no refunds will be given. We will be terminating all the accounts under the WHM
Aurelius Hosting by Aurelius Marketing Pvt Ltd shall not be responsible for any damages your business may suffer. Aurelius Hosting by Aurelius Marketing Pvt Ltd makes no warranties of any kind, expressed or implied for services we provide. Aurelius Hosting by Aurelius Marketing Pvt Ltd disclaims any warranty or merchantability or fitness for a particular purpose. This includes loss of data resulting from delays, no deliveries, wrong delivery, and any and all service interruptions caused by Aurelius Hosting by Aurelius Marketing Pvt Ltd and its employees. Aurelius Hosting by Aurelius Marketing Pvt Ltd has rights to change the Terms of Service/Refund Policy/Pricing of Plans anytime with or without notice. All customers would be bound by the newest terms published on the website.
Your use of this service is at your sole risk. Our backup service is provided to you as a courtesy. Aurelius Hosting by Aurelius Marketing Pvt Ltd performs weekly backups of shared/cloud and reseller servers; however, these backups are for Aurelius Hosting by Aurelius Marketing Pvt Ltd administrative purposes only, and are in NO WAY GUARANTEED! Customers are responsible for maintaining their own backups on their own personal computers. Aurelius Hosting by Aurelius Marketing Pvt Ltd does not provide any sort of compensation for lost or incomplete data in the event that backups do not function properly (even if the malfunction was due to negligence on Aurelius Hosting by Aurelius Marketing Pvt Ltd part). We will do our best to ensure complete and accurate backups, but assume no responsibility for this duty. Always backup your site contents to your personal computer! We make no guarantees about the availability of backups. Suspended accounts Backups will not be added to Weekly Queue and JetPack will perform backups for accounts Only under Limit 3.5GB Per cPanel.You agree to take full responsibility for files and data transferred and to maintain all appropriate backup of files and data stored on Aurelius Hosting by Aurelius Marketing Pvt Ltd servers.
BACKUP RESTORE The backup restore service is not included in your Hosting Fees and hence there will be some Restoration fee for any restoration requested in any event if you want us to restore your website from our weekly backup repository. The admin fees & Bandwidth charges are payable immediately and are non-refundable. We cannot guarantee the integrity of the backup on our weekly backup repository. Backups will not be provided for accounts that have been suspended or terminated for any reason unless otherwise agreed to in writing by Aurelius Hosting by Aurelius Marketing Pvt Ltd.
Shared/Cloud Hosting Packages You are not allowed to use the hosting for Backup Storage, File Hosting/File Sharing/Image Hosting, You are not allowed to Store any Personal Zip files or backup of your files as a Zip in the server. The hosting should contain only the files used by the Website scripts.
In Shared/Cloud/Reseller/Master/Aurelius Environment You are not allowed to Keep Mails more than 2 GB of space per cPanel.If you need space for Email You can upgrade your account to Email Hosting Plans GSuite or VPS
Examples of unacceptable material include: IRC Bots, Proxy Scripts, Anonymizers, Pirated Software, Warez, image hosting only sites that do not host an actual domain/normal website content, Escrow, High-Yield Interest Programs(HYIP), Bank Debentures, Livechat/Chat Scripts, Download sites(Pirated Softwares), Bank Debenture Trading Programs, and Prime Banks Programs, lottery sites, muds, RPG's, hate sites, Facebook Bots, Instagram bots (Social Networking Related Bots), hacker focused sites/archives/programs, testing environments (Storing your Website Projects), sites promoting illegal activities, Flash Games or Online Gaming Sites, Movie's, MP3 Songs, File hosting. No refunds will be given.
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We take a zero-tolerance stance against sending unsolicited e-mail, bulk emailing, and spam. "Safe lists" and purchased lists will be treated as spam. Any user who sends out spam will have their account terminated with or without notice. Sites advertised via SPAM (Spamvertised) may not be hosted on our servers.
This provision includes, but is not limited to SPAM sent via fax, email, instant messaging, or Usenet/newsgroups. No organization or entity listed in the ROKSO may be hosted on our servers. Any account which results in our IP space being blacklisted will be immediately suspended and/or terminated. Aurelius Hosting by Aurelius Marketing Pvt Ltd reserves the right to require changes or disable as necessary any website, account, database, or other components that do not comply with its established policies or to make any such modifications in an emergency at its sole discretion.
We reserve the right to refuse service to anyone. Any material that in our judgment that is obscene or threatening is prohibited and will be removed from our servers with or without notice. Failure to respond to an email from our abuse department within 48 hours may result in the suspension or termination of your services. If in doubt regarding the acceptability of your site or service, please contact us and we will be happy to assist you. No refunds will be given. In case of any Website/Reseller/Master/Aurelius Reseller using High Resource/Usage or which is not suitable for our Environment We have rights to cancel those orders
You shall agree to use only licensed and legal third-party software in connection with your use of our services. Aurelius Hosting by Aurelius Marketing Pvt Ltd reserves the right to suspend or cancel a customer's access to any or all services provided, at any time, or when Aurelius Hosting by Aurelius Marketing Pvt Ltd decides that the account has been inappropriately used or otherwise.
Every cPanel will be allocated with 100% CPU,RAM : Upto 2GB,IO & IOPS : Upto 2GB.In the Shared environment, the sites should maintain the resource under the limit and MySQL query timing should not take long to process. If any accounts using more than the fair usage policy will be suspended with or without notice and we can give single IP Address access for optimization and no Refund will be given
Potential harm to minors is strictly forbidden, including but not limited to child pornography or content perceived to be child pornography (Lolita). Any site found to host child pornography or linking to child pornography will be terminated immediately without notice. We will also report this to the appropriate authorities. No refunds will be given.
You are not allowed to create hosting with free domains like .tk .ga .ml .cf and other free domains. The number of abuse cases is increased with the use of free domains. If you want to host a free domain you need to get approval from our abuse/security team
Hosting Courier sites are not allowed under our server. If hosted and notified by our Team We will suspend it. For unsuspension clients he/she should send us the Company Registration proof, Identity Proof Provided by the Government After verification we will unsuspend the account. Failure of providing proof within the timeframe will be held in service cancellation and no refunds
U.S. export control regulations forbid trade and impose economic sanctions and embargoes against certain targeted geographic regions, countries, and governments including Iran, Cuba, and Syria. So Hosting Accounts which Such TLD Are not allowed and it will be blocked.
Uptime The uptime of a server is defined as the reported uptime from the operating system of the server which may differ from the uptime reported by individual services. Aurelius Hosting by Aurelius Marketing Pvt Ltd cannot 100% guarantee the uptime status of any server for many factors which may include but are not limited to updates to software, malicious or intentional activities, hardware failure, acts of God defined as conditions beyond our (Aurelius Hosting by Aurelius Marketing Pvt Ltd and/or the vendors that provide equipment or services to us) control that interrupts services at a facility.
Websites/Servers Down Due to Firewall IP Block Caused by Failed Login Attempts/Excess number of connections from Particular IP are not covered under the Uptime guarantee.
Any service interruptions or downtime due to scheduled maintenance by Aurelius Hosting by Aurelius Marketing Pvt Ltd or our network providers will not count towards the uptime guarantee. Aurelius Hosting by Aurelius Marketing Pvt Ltd is not liable in any way for the failure of third-party services.
Aurelius Hosting by Aurelius Marketing Pvt Ltd will not be liable for failure or delay in performing its obligations if such failure or delay is due to circumstances beyond its reasonable control, including but not limited to acts of any governmental body, war, insurrection, sabotage, embargo, fire, flood, strike or other labor disturbance, interruption of or delay in transportation, unavailability of, interruption or delay in telecommunications or third party services (including DNS propagation), failure of third party software or hardware or inability to obtain raw materials, supplies or power used in or equipment needed for the provision of the Services.
Mailing Policy and Limits: Sending Bulk mails are not allowed on our server, Per cPanel account can send 100 Mails Per Hour.If any accounts seem to be spamming it will be suspended with or without any notice. Doing Bulk Mails needs VPS/Dedicated Servers for your Purpose. There will be no refund offered to incase of any spamming issue caused due to your services.
Aurelius Hosting by Aurelius Marketing Pvt Ltd reserves the right to revise its policies, Plan, Price at any time without notice.
